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Canopy IT Computer Support Technician

Be the hero, the knight in shining armor!

As a member of our top-flight Canopy‚Ą† team, you will be a go-to for products and applications clients rely on every day.  The team handles support requests, monitors network components, configures workstations and users, automates service delivery, reports on system health, and resolves issues. 


As a Canopy Technician and a member of our Canopy team, you will:

  • Resolve client issues efficiently and quickly
  • Interact with clients over the phone and in person
  • Have a full suite of state-of-the-art tools at your disposal, including software distribution, remote control, and remote monitoring and management tools
  • Be exposed to a variety of technical issues
  • Become the go-to person for specific products and technologies


Strongest candidates:

  • Have excellent customer service instincts and are great communicators
  • Have strong knowledge of Windows/PC applications and hardware
  • Have a general knowledge of network infrastructure and a good understanding of TCP/IP
  • Have at least one year of full-time IT work experience
  • Have earned an IT-related degree and/or certification
  • Are Vermont residents
  • Have a valid drivers' license and good driving record


NPI cares about its staff, and offers:

  • Pet-friendly environment
  • 401k with matching contribution
  • Profit-sharing
  • Health insurance, including family coverage
  • Flex Spending and Dependent Care Assistance Accounts
  • Paid holidays and generous time off
  • Open-book management
  • Participation in non-profit project donations
  • Company events
  • Ethical employer
  • COVID-aware workplace (vaccination required)


Sound interesting?  Apply online today!

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